MILWAUKEE, WI & BOUCHERVILLE, QC (February 13, 2019) – Johnson Controls announced today that The Master Group was awarded distribution rights throughout Western Canada for YORK brand residential and commercial heating, ventilation and air conditioning (HVAC) products. Already the exclusive authorized distributor of the YORK line of residential and commercial rooftop products in Ontario, Quebec and Atlantic Canada, The Master Group will become a non-exclusive distributor of ducted systems products for Manitoba, Saskatchewan, Alberta and British Columbia. The agreement will take effect on February 13, 2019 and The Master Group will officially become the exclusive authorized YORK distributor in Canada for residential ducted systems and commercial rooftop products on May 13, 2019, for a multi-year contractual commitment. The agreement does not include YORK industrial products.
“The Master Group has been a trusted partner for nearly 50 years. Given the success they have had with the YORK brand in Eastern Canada and the high level of training and service that they provide to dealers, we are confident that they are the best company to grow the YORK brand in the Canadian market,” said Neil McDougall, vice president of Ducted Systems at Johnson Controls. “The Master Group’s commitment to redefining service for dealers and their considerable investments in Western Canada show that they are well-positioned to take on this expanded role.”
“We are very grateful to the Johnson Controls leadership team for the confidence they have shown in us and for the opportunity to become a truly coast-to-coast distributor of YORK residential ducted systems and commercial rooftops,” said Louis St-Laurent, president and CEO of The Master Group. “The decentralized nature of our business means that we will be able to offer the same high-quality, localized service to dealers in Western Canada as we do elsewhere in the country.”
Over the past year, The Master Group has invested heavily in the Western Canada HVAC market, notably through the acquisition of Davies Supplies Group, adding locations in Saskatoon (SK), Calgary and Lethbridge (AB). Additional expansions have included the opening of a branch in Winnipeg (MB), a distribution center and a training facility in Calgary as well as a new distribution center in Burnaby (BC). The company is also preparing to open several new locations in Burnaby, Langley, Victoria, Nanaimo and Kelowna (BC) as well as in Calgary and Edmonton (AB) among others.
“We are excited to have an opportunity to work with YORK dealers in Western Canada and become partners in business. Whether it’s through our new locations, distribution centers and time-saving services like online ordering, express pick-up and on-site delivery, or through opening new regional state-of-the-art training centers, we are always finding ways to better serve our customers,” said Dennis Larson, regional vice-president for Western Canada at The Master Group. “By obtaining the YORK distribution rights for the four provinces in Western Canada and investing in our operations west of Ontario, we are showing that we are committed to serving the Western Canadian market over the long term.”
To support HVAC dealers in Western Canada, The Master Group has set up a dedicated hotline that dealers can call to ask questions and obtain more information regarding this change. Dealers can call 1-833-HVACWST (1-833-482-2978) Monday thru Friday between the hours of 7am and 5pm PST.
About The Master Group
Leader in the heating, ventilation, air conditioning and refrigeration sectors for more than 65 years and recognized as one of Canada’s Best Managed Companies since 2010, The Master Group is the largest independent HVAC-R distributor in Canada. The company now employs over 800 dynamic and devoted individuals who serve the industry in over 34 branches and 6 distribution centers spanning from British Columbia to the Atlantic provinces. For more information, follow us on LinkedIn.
About Johnson Controls
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit www.johnsoncontrols.com or follow us on Twitter.
About Johnson Controls Building Technologies & Solutions
Johnson Controls Building Technologies & Solutions is making the world safer, smarter and more sustainable – one building at a time. Our technology portfolio integrates every aspect of a building – whether security systems, energy management, fire protection or HVACR – to ensure that we exceed customer expectations at all times. We operate in more than 150 countries through our unmatched network of branches and distribution channels, helping building owners, operators, engineers and contractors enhance the full lifecycle of any facility. Our arsenal of brands includes some of the most trusted names in the industry, such as Tyco®, YORK®®, Metasys®, Ruskin®, Titus®, Frick®, PENN®, Sabroe®, Simplex® and Grinnell®. For more information, visit www.johnsoncontrols.com or follow on Twitter.
Global Public Relations Program Manager
Building Technologies & Solutions, Johnson Controls
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Regional Vice President, Western Canada
The Master Group
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Press Release (PDF file)