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Inside Sales Representative (GTA, ON)

The incumbent will promote products to customers by evaluating their needs. Provide pricing solutions to gain orders. Input orders and provide after PO support.

Principal tasks:

Identification of client’s needs & resources
Propose solutions for the design of a specific product to be adapted to clients’ needs
Draft and communicate reports and proposals to positively demonstrate benefits of product to influence the customers buying decision
Cross reference to find replacement product
Provide detailed quotation to support proposal.
Retrieve PO from the customer, enter the order and source the product
Follow up by contacting customers after the sale to resolve problems
Order non stock items and call customer when they arrive.
Provide after Po support to answer questions, meet delivery expectations and resolve issues


Knowledge of MS Office programs
Good sales abilities and persuasiveness
Team player
Ability to work under pressure
Good communication and organizational skills
Initiative & resourcefulness
Completion of secondary school
Relevant college education
Sales related training programs

Work conditions:

We offer our employees a competitive salary based on experience;
Our group insurance program (medical, dental, short and long-term disability) supports our employees and their families
We contribute to your group RRSP;
We pay for your safety shoes;
We support the health of our employees by providing a Health Program (contribution to a membership in a fitness center).

Leader in the air conditioning, refrigeration, ventilation and heating sectors for almost 60 years now and 2010 winner as one of Canada's 50 Best Managed Companies, The Master Group is the largest independent distributor in Eastern Canada from the Greater Toronto Area eastward to the Maritimes.