What's New
New e-master catalog
With more than 50,000 products available, the e-master catalog is the essential tool for your daily online orders.
In order to facilitate searches, the product classification has been perfected with the addition of one main category:
Accessories
The new Accessories category now includes all the items related to safety equipment, work tools and work clothes.
And progress does not stop there: we have also added several subcategories in order to refine your searches for faster, more accurate results.
Coming soon: each product will have its list of attributes that will allow you to filter the results obtained and thus choose the one that best suits your needs.
New look
Finally, in order to remain at the cutting edge of the latest trends, our graphic designers have redesigned the home images of the e-master catalog.
An updated catalog for an optimized shopping experience: discover it today on e-master!
Quotation Management
Your quotation requests are now accessible in your master.ca account.
As of today, the quotation requests you receive through the Master Dealer Directory will be available in your master.ca account via the “Your Name” menu (top right) and then by clicking Quotation management.
You will have easy access to all your pending quotation requests without having to use e-mail.
In addition, all accepted quotation requests become projects, which allows you to:
- Navigate through all projects using dynamic filters to facilitate your search;
- Select a project to view all the information in the quotation request;
- Assign each project to a user (by default the project is in the name of the user who has accepted the quotation request);
- Follow the evolution of projects by changing their status as follows:
- Lead (by default, all projects start as sales leads)
- Appointment
- Follow up
- Sold or Lost
Your master.ca user account is much more than a buying tool; it’s the management center of your business opportunities.
Visit Quotation management today to explore these new features !
What’s new in the Dealers Directory
We have made improvements to the dealer pages for you to offer more information to your consumers:
- Improved quotation request system
- Notifications to your master.ca account
- OPEN/CLOSED icon
- Estimated installation delay
Display complete description
In order to ensure a better follow-up on consumer quotations:
- You have 48 business hours to accept or reject a request
- A new web page shows real-time tracking of the request
- You will receive one reminder by email before the request is transferred to another dealer in the consumer’s area
Quotation Request Email
Pending Quotation Request
Notifications represent information about your master.ca account. There are different types of notifications:
- master.ca account access changes (when you are the administrator)
- New quotation requests pending approval
- General notifications about the site such as : something new
Consumers will no longer have to scroll the page to access your business hours: at a glance, they can now see in real-time whether your business is open or closed.
It will therefore be more important than ever to keep hours up to date on your dealer page in order for the information to be automatically updated.
A new field highlighting your installation delay is now available. The objective is to give more information to the consumer and consequently avoiding phone calls for this information.
