Experience and vision
Luc Bouchard has been leaving an imprint on various aspects of the operations of The Master Group since he joined the company as a branch representative in 1993. Before becoming Vice-President, Operations in 2007, he notably headed up the refrigeration division before being put in charge of the entire branch network. In this current role his responsibility is to facilitate interaction between the branches, the sales teams and senior management. His success within the company is due to his in-depth experience and comprehensive understanding of the company’s operational needs, along with his dedication and superior listening skills.
Experience, versatility and vision are among Luc Bouchard’s distinguishing assets.
With a bachelor’s degree in mechanical engineering, Benoit took his first steps in the HVAC-R sector as a refrigeration technician. He has successively worked as a supervisor and project engineer at Kraft Canada Inc. In 2011, he joined Master as Product Manager, Commercial Equipment (LG and YORK) to develop the VRF market, train sales personnel and adapt the structures of each department to operate with this new type of equipment. Noted for his strategic vision, ethics and product knowledge, he was promoted to the position of Vice-President, Sales and Strategy in 2015.
Structure and discipline
Since joining The Master Group in 2005, Marc has climbed the ranks from Representative to Engineering Consulting Firms, to Director and now Vice-President, Engineering and Products. He holds a bachelor's degree in engineering from McGill University and a master's degree in engineering management from Sherbrooke University. Marc has distinguished himself by his discipline and openness, which makes him a visionary team player, capable of growing the business while keeping in mind the importance of providing quality service to clients.
Determination and enthusiasm
Alain Fournier’s career at Master Group spans close to 25 years. After starting out as a sales representative in one of the company’s branches, he rose through the ranks to become sales manager in 1993. He became a shareholder in 1999 and was promoted to the position of executive vice-president in 2009. Persistence, leadership and team spirit are among the assets that have contributed to the company’s growth and influence.
Determined and enthusiastic, Alain Fournier was named Executive Vice-President in January 2009.
Mastering advanced technologies
With a degree in mechanical construction, Rolland Grenier has seen his career marked by working for a high tech heating & ventilation manufacturer where he started as a draftsman and estimator, to subsequently being appointed to the joint position of sales director and general manager. These latter roles allowed him to put to use and improve his knowledge of the North American market, a major asset for The Master Group which he joined in 2011 as Products Director, Hydronic Heating, a fast growing sector for which he possesses great expertise.
His outstanding strategic vision, management of sales operations, technical skills, product and market knowledge, and his dedication earned him a senior management position in December 2012 as Vice-President, Sales Montreal.
An acute sense for sales and customer satisfaction
Since his arrival at The Master Group in 1991, Éric Lajoie has successively occupied the positions of Sales Representative, Sales Manager, Montréal and Principal Sales Director, for the greater Montréal area.
His devotion, creativity, good judgement and knowledge of the market make him the perfect candidate to take over the reins of this territory as Vice-President, Regional Sales in January 2009.
Vision-driven and pragmatic
Stephan Lauzon joined the Master team in 2017 with an impressive record of over 25 years in logistics and more than 50 distribution centers designed in Canada and the United States including Master’s Boucherville distribution centre. He has also designed distribution centres for companies like Couche-Tard, Novexco and 99 Cents Only Stores, a very important discount retailer with more than 400 points of sale in the American southwest where he also served as senior vice-president for four years. A visionary and strategic team player, he excels in the field of operational optimization.
Holder of a bachelor’s degree in management accounting from the Université du Québec à Montréal and member of the Chartered Professional Accountants (CPA), Rémy has more than 20 years of management experience in the fields of finance, accounting and administration as well as mergers and acquisitions. Rémy joined the Master team in January 2019 as Chief Financial Officer. He previously served as operations controller and project controller at Bombardier Transportation and worked for over 14 years at Héroux-Devtek, where he quickly climbed the ladder in the finance department to reach the position of vice-president corporate development, mergers and acquisitions. Known for his remarkable business sense and his versatility within large, medium and small companies, Rémy brings a wealth of experience to support The Master Group’s business strategy.
Supply chain expertise
With a master's degree in administration, Christian Levasseur has over 25 years of purchasing and supply chain experience, including twelve years at Costco and more recent positions at Quincaillerie Richelieu and Goodfellow Inc. Accomplished and rigorous, he has refined his expertise as a purchasing and inventory manager of multiple warehouse networks in Canada and the United States, in addition to prospecting and sourcing products from around the world, mainly from Asia, Europe, South and North America. Christian joined the Master team in June 2017.
Neil McDougall has had an illustrious career operating at the highest levels in multiple industries. After earning his business administration degree in England in 1996, he accumulated extensive experience in the diesel engine industry over the next ten years to then join Caterpillar Inc. in Geneva, where he oversaw regional sales and marketing operations for Europe, Africa, and the Middle East. He continues his rise within the company through various management positions, up to his appointment as Director, Global Retail Sales and Marketing. His impressive career at Caterpillar delivered many achievements. In 2016, Neil joins Johnson Controls and applies his strategic approach and experience from 27 years with Caterpillar to a new and different industry. He took the helm of the Master Group as president in June 2019.
Mobilizing people and results-oriented
Part of the Master management team since 2018, Martin-Charles Pilon has specialized in new technologies for over 20 years. Over the course of his career, Martin-Charles has closely followed technological developments and has adapted his management of IT solutions according to the realities of the market and the business objectives of the companies where he worked. Recognized for his enthusiasm, curiosity and expertise in IT management, he excels in transforming ideas into concrete achievements. Motivated by high standards, he mobilizes and encourages his collaborators and partners to strive for excellence.
Business and entrepreneurship acumen
Jean-François is a versatile young man with extraordinary experience in the business community. Over the course of his career, he has developed leading-edge expertise in the areas of operations, finance, project management, business development and in mergers and acquisitions, with more than 30 transactions to his credit, both in Canada and in the United States. His work ethic, strong team spirit, dedication, passion and interpersonal skills saw him be promoted several times during his 12 years at Novacap ultimately reaching the position of principal before joining Master in 2017.
Business acumen and management flair
Louis St-Laurent has been president of the Master Group since 2006. A graduate of Concordia University, he quickly set himself apart from his peers with his superior interpersonal skills and innate business sense. After gaining experience as a sales representative at Kraft, he was hired in 1984 as Sales Manager of Master’s Kelko division. With the company’s rapid expansion, he was promoted to the position of Vice-President, Marketing in August 1990. He became a shareholder a year later.
Louis St-Laurent is a natural leader and a remarkable executive who is deeply respected within the industry.
Leadership and integrity
Graduate in Leadership and Negotiation at Harvard Business School in 2010, Sandrine has a great ability to simultaneously pilot and implement many projects of great complexity. With more than 20 years of planning and management experience, Sandrine has a proven track record for implementing and measuring improvements to increase efficiency, accuracy and productivity in order to apply the company’s strategies. Since joining Master in June 2009 as Real Estate Director, she has demonstrated her management skills by taking on many major challenges related to the real estate portfolio of the entire company.