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COVID-19

The Master Group | COVID-19 - Learn about our added operational measures to keep clients and employees safe
The Master Group | COVID-19 - Learn about our added operational measures to keep clients and employees safe
The Master Group | COVID-19 - Learn about our added operational measures to keep clients and employees safe

Your health, as well as the health of our employees, remains our priority. Given the evolving situation surrounding the COVID-19 pandemic, rest assured that Master is implementing the strictest precautionary measures to allow our teams to continue serving you safely. The situation is changing rapidly, and every day we are faced with new questions and new solutions.

Make sure to follow our continuous updates posted on this page dedicated to COVID-19.

News

June 15th, 2020

The world is in constant change, and at Master, we are changing with it, to provide the high-quality customer service you have come to expect from us. During this latest crisis and any future events that may emerge, our priority is to offer our clientele superior service while maintaining and respecting all the required measures to safeguard everyone’s health and safety.

All Master locations across Canada are now open, stocked and welcoming you to come in!

Following guidance set by government authorities and to keep you safe, security measures have been implemented:

  • physical distancing
  • branch capacity limitation
  • hand sanitization station at the store entrance
  • plexiglass guards at our counters
  • designated customer washrooms in most locations
  • regular desinfection

Plus, for your convenience, we encourage you to experience our added services designed to save you time and to keep you efficient in servicing your valued customers. 

  • curbside pick-up service
  • SMS messaging - NEW
  • Jobsite delivery
  • e-mail, phone or text ordering

Visit our Online Service page at master.ca/en/online-services or contact your branch representative for more details.