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The techno rewards for your online purchases are back
May 23st 2013
To register for Master Online Services go to master.ca/registration
Related topic: eRewards
Cobra anchors now available at Master
April 19st 2013
Related topic: All Cobra products
Renoclimat Program: enchanced & improved!
March 19st 2013
For the detailed information, go to renoclimat.qc.ca.
Related topic: Renoclimat Web Site
The new KE2 Temp + Defrost control
March 12st 2013
The new KE2 Temp + Defrost simplifies refrigeration control by combining the functionality of a time clock and a thermostat.
Related topic: KE2 Temp + Defrost webpage
Discover the new training page on our website
February 21st 2013
Since the HVAC-R industry is constantly evolving and new technologies are being developed every year, our trainings are designed to deepen knowledge and technical skills of proven and emerging technologies in all sectors of activity. Clients need only to chose trainings that specifically suit their needs and register online.
Related topic: Training Homepage
The New WaterFurnace 7 Series
January 29th 2013
The 700A11 is Energy Star rated and was engineered in the HVAC industry’s only in-house EPA/Energy Star Recognized Laboratory.
Related topic: Waterfurnace 7 Series
2012 Master's Christmas Workshop
December 13th 2012
Again this year, the Master Group employees organized a massive toy drive for underprivileged children. Over one hundred gifts have been wrapped by our own very special brigade of Christmas elves.
Improving the treatment of online orders
November 20th 2012
Good news ! Following your comments, we have improved the process for treating online orders: your order is now completely handled by a Sales Representative from your assigned branch.
Related topic: Online Services
Ordering online for branch pick up
November 14th 2012
Following numerous requests from our customers, starting November 14, we will offer the possibility to order online and then pick up your order in the branch of your choice. To learn more, review this video: http://www.youtube.com/watch?v=qdahmmbz5mQ.
To have this option added to your existing account, simple send a request by email to email@example.com
Related topic: Online Services
New branch entirely dedicated to ventilation in Laval
November 8th 2012
A new branch entirely dedicated to ventilation opens in Laval on Monday, November 12. Strategically located behind the Laval branch on Berlier Street for easy access, this 10,000 sq ft location is designed as a self-service concept which offers a full range of ventilation products under one roof: grilles, sheet metal, fans, accessories, etc.
1503 Berlier Street, Laval, Québec, H7L 3Z1
Related topic: Press Release
The Master Group acquires exclusive distribution of Waltco cooling towers
October 24th 2012
WSL Waltco is the only cooling tower manufacturer in Canada. Their units are all equipped with axial fans and made of galvanized stainless steel with bolted panels welded to the structural. The axial fans are designed to minimize the required driving force as well as noise levels.
Related topic: Waltco Products
Daniel Le Tallec, Supply Chain Management Vice-President, recently elected to serve on the administration board of Octo Purchasing Group.
October 24th 2012
The Master Group has been a member of this purchasing group for 8 years now. Daniel’s presence on the board will better position the company in a constantly evolving market and strengthen our ties with national stakeholders.
WaterFurnace presents the all new 5 Series, an upgrade to their very popular Envision line.
October 22nd 2012
Its advanced components offer a level of comfort and savings that’s far greater than any ordinary system and represents the industry’s highest efficiency two-stage unit at 30EER and 4.8COP. All 5 Series products utilize environmentally friendly R-410A refrigerant and the best in system components and accessories, including Aurora and Intellizone2, the next generation of WaterFurnace controls. Aurora controls provide two-way communication between components for the ultimate in performance including monitoring and troubleshooting capabilities. IntelliZone2 works in unison with Aurora controls to provide the perfect temperature in up to six separate zones.
Related topics: WaterFurnace Products
Master acquires renowned Viessmann product line
September 27th 2012
Master Group recently signed a distribution agreement with Viessmann, world leader of commercial and residential boilers and solar thermal systems, for the entire Québec territory.
Related topics: Viessmann Products
More autonomy with Master Online Services
September 13th 2012
Master Online Services offer more autonomy now allowing you to manage yourself, as Account Administrator, all your employee accesses (user accounts). Developed for business owners, this new feature has several advantages such as saving time and eliminating delays:
Furthermore, for your safety, you can immediately disable the user account of an employee in the event of a quick departure.
Related topics: Account Settings
Master Dealers are receiving their iPad
August 2nd 2012
The eRewards 2012 online purchasing promotion is in full swing and many dealers have already accumulated the necessary points to receive their iPad.
Two awards for Master
June 4th 2012
The Master Group was recently awarded two recognitions for its performances in sales.
Fujitsu:air conditioners: Beat the extreme heat
May 28th 2012
Fujitsu’s high performance air conditioners and heat pumps are designed to give you superior comfort and let you go about your daily activities when the heat wave rages.
Buy online and earn electronics rewards
May 14th 2012
From May 1st to October 1st 2012, buy online and accumulate your purchases to get Apple products
If you do not have an eCommerce account, sign up today to Master Online Services!
Discover our ENERGY STAR Most Efficient 2012 products
April 10th 2012
The ENERGY STAR Most Efficient 2012 designation identifies the ENERGY STAR qualified products that have reached the top level in energy efficiency. These exceptional products represent the leading edge in energy efficient products this year.
Titus and Ruskin grilles and diffusers now sold online at Master
March 26th 2012
Master integrates ventilation products to its ecommerce catalogue with the addition of Titus & Ruskin grilles & diffusers. A wide selection of over 561 products from these two renowned brands is now available. All products are easy to identify thanks to photos and to the complementary products offered.
Follow Master on Twitter
March 12th 2012
The Hamilton branch has recently launched its Twitter account. Go there to follow event conversations, promotions, learn about new products at Master and current topics related to our industry. Stay connected: coming soon, other Twitter accounts for several of our branches including Ville St-Laurent – Heating.
Related topics: @masterghamilton
Scholarship for the advancement of geothermal technology
March 6th 2012
Commitment in terms of social responsibility and protection of the environment is a concern for The Master Group. In collaboration with the Canadian GeoExchange Coalition, Master has offered a scholarship of $5,000.00 to Felix Robert, a student of Quebec’s Université Laval. This scholarship program is designed to enable students to engage in research work with the potential to reduce financial barriers or techniques for the development and advancement of geothermal energy in Canada. Our congratulations to Mr Robert !
Related topics: CGC
January 20th 2012
Giant toy drive
November 30th 2011
Hundreds of unprivileged children will receive a visit from Santa this year. Master’s 460 employees have joined forces to collect new toys and bring the magic of Christmas in the lives of over 150 children. The drive was conducted in November across the Master network in a gesture of solidarity and generosity, to conclude with an important wrapping session where a personalized gift package was prepared for each child. This first edition of the Master Christmas Workshop is a great success, and marks the start of a beautiful Christmas tradition.
Launch of the Master Dealer's Directory
October 6th 2011
Developed for the Master Group network of authorized dealers, the dealers directory allows consumers to access a page entirely dedicated to each dealer. This page contains information specific to each company, such as contact information, business hours, accreditations, to help them choose a dealer in their area. To complete their public profile in the Master directory, dealers must go to : Update your profil.
Related topics: Page explaining Dealer's Directory
Master Group’s Québec branch undergoes a complete makeover
September 15th 2011
Since September 2nd The Master Group welcomes its Québec City customers in a brand new branch which has been completely transformed. The expansion work began in the spring of this year and gave birth to a modern, spacious and bright environment. With its 30,000 square feet, it is the largest installation throughout the Group’s network of branches.
Take advantage of grants and reduce your energy costs
July 27th 2011
Replace your old energy consuming systems today: the federal ecoENERGY Retrofit – Homes program is back! From June 6th 2011 to March 31st 2012, homeowners looking to make their homes more energy efficient can receive grants of up to $5,000.
Refrigerants now available on Master eCommerce
July 8th 2011
New for your online shopping: Master now offers its complete line of refrigerants for all your air conditioning and refrigeration projects. Master is constantly improving its eCommerce service to offer the widest range of products. Shop on line, it’s simple, safe and fast!
June 20th 2011
Mr. Michel Ringuet, Master CEO, has recently accepted the Presidency of la Fondation Tel-jeunes. For over 5 years, The Master Group LP has supported Tel-jeunes, serving as a beacon to Quebec’s youth since 1991.
Related topics: Fondation Tel-Jeunes
With Fujitsu the summer heat won't keep you up at night
May 27th 2011
Fujitsu air conditioners and heat pumps are designed to offer constant comfort year round and their very high efficiency ratings result in substantial savings in your electricity bills.
The Master Group’s Dartmouth branch moves into a brand new and modern space
Mai 2nd 2011
The Master Group is happy to announce the move of its Dartmouth branch in a brand new building. Relocated in a contemporary design concept with nearly 20,000 square feet, the new sales counter set-up will better meet clients’ needs in all areas of expertise and will be in full operation as of 7 AM, Monday May 2nd.
New Products : Hydronic systems
April 11th 2011
All new in the Hydronic heating department: products meeting energy conservation trends, for use with low temperature water (140 to 90 °F) coming from condensing boilers, geothermal systems or recovery chillers.
Also new are Vulcan Panel Radiators, which combine the superiority of radiant heating with graceful architectural design. These sleek, stunning panels are popular in Europe as well as in prestigious commercial applications throughout North America. They can be used as a primary heating system or to supplement traditional heating.
New mobile service available everywhere
April 5th 2011
Starting April 4th, Master will offer HVAC-R professionals a mobile version of its website accessible at m.master.ca on most smart phone models. The Master mobile homepage suggests 8 options to visitors including access to products in our 5 different departments (Residential, Commercial & Industrial, Ventilation, Heating and Refrigeration), latest news on the company, career opportunities and contact information and addresses of all our branches.
m.master.ca users have complete access to all products offered on the classic version of the company’s website, as well as descriptions, specifications and related documents. Other features are also available including Click to call, Get directions, Add to contacts and Search. “We had noticed an increasing amount of visitors using a mobile on our website.” notes François Brisebois, Vice-President Logistics and IT. “We now want these visitors to access this information efficiently. With Master mobile, our clients can take us out everywhere they go!”
Visit m.master.ca to win an iPad 2
By visiting Master mobile today, you could win an iPad 2. Find the clue on m.master.ca and participate by completing the entry form. This offer is valid until April 18th and is open only to active clients of The Master Group.
All contest details can be found on m.master.ca!
The new vänEE VIGÖR air exchanger is here
March 28th 2011
Ideal for condos and small living spaces, the all new vänEE VIGÖR air exchanger available in HRV and ERV is compact, powerful, easy to install and very quiet.
A brand new Master branch opens in Brossard
March 21th 2011
A brand new branch will open on March 21st 2011 in Brossard. Located close to the intersection of highways 10 & 30, this new point of sales of 10 000 sq ft, will respond to the growing needs of all the customers throughout the South Shore of Montreal.
New Friedrich 9,000 & 12,000 BTU wall mounted air conditioners
March 18th 2011
Innovation and new designs
March 4th 2011
Two major innovations designed specifically for the hospitality industry: the Friedrich packaged terminal air conditioner with its new two motor design is the only PTAC with 3 fan speeds in cooling and heating mode. Ultra quiet performance, improved airflow, improved energy management and higher efficiencies are just a few of its impressive list of features.
Also new at Master, the eNviro iQ by Verdant designed with an intuitive touch-screen that redefines both simplicity and capability. Software with unique configuration options ensuring total comfort while eliminating wasteful HVAC operations and energy costs.
The Master Group winner of the 50 Best Managed Companies awards
Feburary 23th 2011
Master has been named one of Canada’s 50 Best Managed Companies, a national program sponsored by Deloitte, CIBC, National Post, Journal Les Affaires and Queen's School of Business.
« Our latest expansion in the greater Toronto area clearly demonstrates the positive results of this equation », he said. « Thoroughly planned, this implementation has been achieved thanks to the perfect synergy of the teams in place, well informed and driven by a single and common objective: excellence. We wish to acknowledge and salute the dedication and professionalism of our employees, the true masters of our success.”
Canada’s 50 Best Managed Companies awards program
Established in 1993, Canada's 50 Best Managed Companies is the country’s leading business awards program, recognizing excellence in Canadian-owned and -managed companies with revenues over $10 million. Every year, hundreds of entrepreneurial companies compete for this designation in a rigorous and independent process that evaluates the calibre of their management abilities and practices. . The program has continued to raise the profile of Canadian-owned businesses that have:
A new standard in home comfort by YORK
Feburary 11th 2011
This year Master has many new products to offer its clientele, starting with the new revolutionary York Affinity Residential Communication Control. From an air conditioner or heat pump, to the furnace or to other system accessories, this new thermostat allows longer heating and cooling cycles at lower fan speeds for more consistent temperature throughout the home.
Master enters the Greater Toronto Area and Hamilton markets
Feburary 2nd 2011
The Master Group L.P. is very proud to announce its progression westward further into Ontario with the acquisition of 3 branches belonging to Ontario distributor Eastern Refrigeration Supply Co. Ltd. Two of these locations are in the Greater Toronto Area and the third is in Hamilton. The Master Group will gradually move into these 3 branches starting February 22nd 2011.
Related topic: Press Releases
Renowned ventilation manufacturer Ruskin now exclusive at Master
January 31st 2011
Master has recently signed an exclusive distribution agreement with the ventilation products manufacturer Ruskin for all of its territory, from Eastern Ontario (Kingston and Ottawa area) to the Atlantic Provinces.
Ruskin, whose reputation extends beyond the continent, grants The Master Group representation of its comprehensive range of products (dampers, fire and smoke dampers, louvers, air measuring equipment, energy recovery ventilators, equipment screens, sunshades, air curtains, sound control products, etc) and thereby completes the range of the The Master Group’s ventilation products offering.
Two new experts join the heating team
January 24th 2011
Master is pleased to announce the arrival of Rolland and Louis Grenier as part of its heating department team, both renowned for their extensive knowledge and skills in this field. Rolland Grenier will take on the position of Product Director, hydronic heating. As for Louis Grenier, he will join the Master team as a Sales Representative.
The Master Group welcomes them into the team and recognizes their skills, expertise and knowledge of the North American market, as a major asset in the development of its heating sector and product offering.
New service: Advanced Shipping Notice
January 14th 2011
This service is offered only for orders leaving our main distribution center located on Montarville Boulevard, Boucherville.
Related topic: Advanced Shipping Notice
Master eCommerce : increasing membership
January 7th 2011
On October 1st Master launched its brand new electronic commerce platform, a flexible service offering clients the ability to order online anytime, from a range of 20,000 products available the next day. Response was immediate: as soon as the service came online, over 100 clients took advantage of their eCommerce access and placed orders the same day. And since then, everyday, new members are taking advantage of this new fast online ordering service.
Related topic: Master eCommerce
A career at Master in 2011
January 6th 2010
Over the course of the past year, Master’s total number of employees has increased significantly, going from 350 to over 400! Again this year, we anticipate an important growth and are currently looking for dynamic and enthusiastic candidates to join our team. Already online, see over 10 job openings for a variety of positions to be filled as of today. To find out more, refer to master.ca/job.
Master’s first female Branch Manager!
December 13th 2010
It is with great pleasure that The Master Group recently announced the nomination of the very first female Branch Manager within the organization. Indeed, on November 8th, the management of the Dartmouth branch was assigned to Mrs. Tonya Beaton.
A mobile training unit at your door
December 8th 2010
Providing a complete training program with fully functional products and making it accessible to clients throughout our territory, this is the objective of Master’s new mobile training unit which hits the road in December.
Master opens a sales office in Saguenay
November 29th 2010
Given the growth and potential of the Saguenay region, Alain Fournier, Executive Vice-President, is proud to announce the opening of a sales office in Chicoutimi, in the heart of a sector with an important concentration of HVAC-R contractors.
Even though this region will still be served by the Quebec branch, this new sales office will now allow the region’s clientele to benefit from a closer support with the presence of two representatives on location.
This proximity with our Saguenay clientele will result in a better understanding of their specific needs, better support and a better before and after sales service.
Congratulations to both winners of our Trash that old heat pump contest!
November 10th 2010
The Master Group is pleased to reveal the winners names for the YORK “Trash that old heat pump” contest. A draw was held on November 4th among all the valid entries to the contest... and the winners are....
Master launches its new employment site
November 5th 2010
The Master Group has launched its all new employment site. Several options are now available to job seekers: In addition to easy navigation through the latest job opportunities available in the area of their choice, they can create their profile by focusing on their strengths and skills, apply online, submit a spontaneous application, and more. Candidates can also subscribe to RSS feeds, get phone support for technical problems and share job offers through the web.
The ventilation giant Titus now an exclusivity at The Master Group
October 20th, 2010
The Master Group is proud to announce an exclusive agreement for all of its territories with the ventilation products manufacturer Titus from Eastern Ontario (Kingston & Ottawa regions) to the Atlantic Provinces. This new partnership clearly demonstrates Master’s momentum and dynamism in the development of its ventilation offering.
Through this agreement, The Group enriches its product line with highly renowned products whose reputation of quality in terms of grilles, diffusers, fan coils and terminal units, is firmly established. For over 60 years, Titus has established itself as a leader in the air distribution segment of the commercial HVAC industry. Titus products can be found in numerous prestigious projects worldwide, including the Guggenheim Museum in Spain, the Bank of China in Beijing and the International Space Station.
Note that this year, The Master Group has also acquired the exclusive distribution rights for all its territories of the Twin City product line; another leader with an excellent reputation for quality in both the engineering and manufacturing of all its products. Master is proud of these two additions which, combined, create a perfect synergy for providing global solutions in terms of ventilation.
Inventory Clerk job offered by Master
October 18th 2010
The Master Group is currently looking for a candidate to fill a new position within its team.
The selected candidate:
Welcome to Hottawa
October 13th 2010
The Master Group promotes YORK high efficiency gas furnaces in the Ottawa region with an original advertising campaign consisting of newspaper ads and billboards entitled Welcome to Hottawa, Home of the Award-Winning York Affinity Gas Furnace. Recipient of awards and honours, Energy Star certified, the most compact of its category, the Affinity high efficiency gas furnace is among the most energy efficient furnaces on the market which makes it one of the best solutions in terms of residential heating.
Trash that old heat pump
October 6th 2010
This week, Master launched a York promotional campaign called “Trash that old heat pump” in the Quebec market. During the month of October, home owners with a heat pump of over 10 years old, are invited to participate in a contest for a chance to win a brand new York high efficiency heat pump, installation included or , as a secondary prize, a trip for two to New York City. Total value of these prizes over $10,000. This offensive is supported by a promotional campaign on the radio and internet, including highly rated stations in the greater Montreal & Quebec areas and on rds.ca.
Master launches an electronic commerce platform
October 1st, 2010
The Master Group announced last week the start of its online order service via Master eCommerce on over 15,000 products. About sixty clients have already subscribed to this service. They can now take advantage of service 24/7 with next day delivery.
“We believe the overall quality of customer service requires the possibility or ordering on the web. Our customers will also have full access to their account at all times. Furthermore, this will allow us to serve remote areas more easily.” – Michel Ringuet, Chief Executive Officer
Related topic: Master eCommerce
The acquisition of Technovent brings on new players
Serge Beaulieu, ex President of Technovent, joins André Paré’s team as Market Director, Ventilation sector. With over 30 years of experience in the distribution of ventilation products, his entrepreneurship and professionalism, his reputation in this field as well as his constant concern for service and the satisfaction of his clientele, make him an added value to the Master team.
Also, Guy Lamarche joins Eric Lajoie’s formation as Sales Director, Ventilation. Guy has more than 25 years of experience in ventilation product sales in both commercial and industrial markets.
Two important assets for Master in the development of its ventilation sector.
New recruits in our branches
New captain of our Kingston team: Tim Wright has recently taken on the responsibility of Branch Director after cumulating 10 years of experience in our industry in an opposing team among others. Professional and especially and concerned for the quality of our service and client satisfaction, Tim has an excellent knowledge of the Ontario market and will be a player to look out for.
In the Maritimes, the management of the Moncton division has been assigned to Richard Long who was named Branch Director after working with the team for over 8 years as an Inside Sales Representative, a well deserved nomination as Rocky Perry’s successor who will now be entirely dedicated to his new role as Regional Sales Director.
We welcome them and hope they have a long career in the Master uniform!
Related topic: Press Release
The largest inventory of LG Electronics commercial AC cooling & heating products in North America is right here at Master
Last June The Master Group announced the acquisition of LG Commercial AC cooling & heating products which are now available throughout its territory. With the most important available inventory on this continent, everything is set to ensure optimal commercialization of this line. Sebastien Champoux, Product Director, recently returned from visiting the manufacturer’s plant in Seoul, Korea, where he attended an exclusive innovative technologies training.
ecobee the smartest thermostat
Master distributes a full array of accessories to improve comfort in your home. We are proud to be exclusive distributor of the 7-day programmable ecobee smart thermostat, Gold recipient at the prestigious 2010 Dealer Design Awards, Residential Control category. Along with its full color touch screen and wireless connection, the internet enabled ecobee Smart Thermostat allows you to control your temperature from a distance using your computer or even mobile applications such as Iphone.
WaterFurnace honored at the 2010 Dealer Design Awards
August 19th, 2010
We are very happy to announce that WaterFurnace, our geothermal supplier, has been honoured at the latest edition of the Dealer Design Awards as a recipient of two first places. The Versatec Ultra Series won the honours in the Commercial Equipment category and the Envision NXW Series climbed the highest step of the podium in the Commercial Equipment category. “This is a nice looking product with great retrofit possibilities. It’s a good size for retrofit – small and compact” said one contractor judge. “The ability to provide hot and chilled water simultaneously provides an excellent alternative.”
LG Electronics commercial AC cooling and heating products are now available at Master
You are invited to discover our new products catalog for LG Electronics commercial cooling and heating products on the master.ca/lg page. Proud of this new exclusivity agreement, Master reaffirms its leadership in the cooling and heating industry in Canada.
© 2012 The Master Group L.P. | The most important and the oldest independent distributor in the air conditioning, heating, geothermal systems, ventilation and refrigeration fields in Eastern Canada. | Note that the masculine form is used only to facilitate reading.
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